Managing Your Account

• Why am I unable to add a payment method (TLS error)?
• How Do I Change The Payment Method Linked To My Account?
• What Are My Different Billing Options Available?
• Where Can I See My Transaction History?
• How Can I Update My Account Email Address?
• How Do I Reset My Password?

Charges, Disputes, and Refunds

• I Was Overcharged. How Can I Get A Refund?
• I need to change or cancel my order
• I Had A Poor Experience Due To Service, Food Quality, Or The Facilities
• I disputed a sweetgreen transaction with my bank or credit card issuer and now I can’t use my app. What do I do?
• I Accidentally Used the Wrong Card on my Recent Order!

Details of sweetgreen Credit

• I Don't See My Credit In My App Or My Credit Didn't Apply To My Order
• I Couldn’t Scan My App When I Made My Order, How Can I Still Earn Rewards Progress?